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Flood

What To Do in Case of Flood

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What To Do in Case of Flood

Call your Insurance Company

It’s important to call your insurance company as soon as possible.  Ask them what you need to do to ensure that you can receive coverage.  Don’t start cleaning anything up until you have spoken with your agent

Take LOTS of Pictures

It’s important to document everything that you can. Take a video and do a walkthrough of the home.  Try to show everything that was damaged, both on the interior and exterior of your home. Take as many close-up pictures as you can as well of items that were damaged in the flood.  It’s important to have ample evidence of the water damage before you start removing items or cleaning up.

Meet with Adjuster

Make sure that you keep written proof of any interactions you have with the adjuster.  Keep records of all the paperwork or emails you have with the adjuster and insurance agent.  Before they come you should prepare yourself with your insurance information and your pictures of the damaged property.  The adjuster will also take photos and measurements and will provide you with a Proof of Loss which you will then submit to your insurance company.

Contact your Flood Repair Company

At Rain Fire Restoration, we have a 24-hour Emergency Restoration Crew available any day of the week to help with your disaster cleanup. Your problem is our priority, no matter the size of the flood.  Call us at (385) 336-7246

flood with sandbags

Minimizing Damage From Flooding

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Minimizing Damage From Flooding

 

Disaster strikes sometimes when we are not prepared, but if you’re lucky you can minimize the damage from the disaster. Here are a few tips to help save you money and protect your property:

1. Identify the problem:

When you notice your home might be having a flooding problem, the first step is to see if the source of your flood is something you can stop. Is the flooding coming from your plumbing?  Answers to these questions can help with step 2.

2. Solve the problem:

When your pipes are leaking or some other plumbing is causing your flooding, then shut off the water. If it is an external source, utilize sandbags to prevent more water from entering, and make sure all the potential drainage points (like gutters) are free and clear of debris.  

3. Protect Belongings

Now that you have done everything you can to prevent further damage to your home, now is the time to protect all precious items and other belongings from water damage. Don’t forget decor such as rugs.

4. Dry it out

As soon as there is no threat of rain damage, open up all windows and doors to allow airflow through the room so as to dry out damaged areas and prevent mold growth.

Sometimes problems are too urgent to seek professional help immediately and these steps are for those situations, however, professional disaster services can help and potentially save you money of further damages, so once your initial steps are taken, give us a call.

 

Wasatch Valley

Snow-melt and Rain Levels in Utah Raises Concern for Potential Flooding

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Snow-melt and Rain Levels in Utah Raises Concern for Potential Flooding

 

Spring and Summer are teasing us here in Utah, but the rain and snow just keep on coming.  As it does start to grow warmer, the snow is beginning to melt and you know what that means – potential flooding! After last year where Utah had its driest year on record, we’re all very grateful about how much rain and snow we’ve gotten, but we do need to be cautious!

“Right now, there is well over the volume in the snowpack that would fill that reservoir, even if it was empty,” says Scott Paxman, Assistant General Manager of the Weber Basin Water Conservancy District according to the Salt Lake Tribune.  

This means we have much more snow than we anticipated!

Floods can be unpredictable but there are a few things you can do to be more prepared in case of this unfortunate event!

  • Check with your local council to go over local flood plans and to see if you are in a problem area.
  • Make sure to have those emergency kits on hand!
  • Make a flood plan with the members of your household.
  • Check your insurance policy to see if you are covered for flood damage.
  • Make sure to keep important personal documents or valuables in a waterproof container or safe.

And always remember, if you do need any flooding repair in Utah, at RainFire Restoration we are equipped to repair your home professionally, and efficiently.  We have the best equipment, and our technicians use standards established by the IICRC (Institute of Inspection, Cleaning and Restoration Certification), to ensure that you receive the best services possible!

The Mysterious Water Leak

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Water damage and black mold

We had an interesting week with two separate clients calling about unknown water leaks. In both homes we found that there had been a small water leak, but from an unknown source. We did our normal routine—first a visual inspection, and second, we pulled out our protimeter. The protimeter is a great way for us to look behind the walls and get a better idea of where there is moisture. It does this by quickly penetrating the wall or floor with a radio wave.

In both homes we could see that there had been some  moisture behind the sheetrock or directly on the wall. The first home had another restoration company who had tried their best to find the water leak but was unable to pinpoint the problem. They had made a cut in the wall and taken out mold, but didn’t see any source of water. I’m sure it must have been baffling to them, as it was to us at first. But we kept searching. We pulled down the insulation form the wall in each home. When we did this in the second home, we found black mold and quickly set up a containment barrier with a Hepa filter. This is a precautionary step to prevent mold from spreading further.

Containment barrier: this helps seal in spores from black mold. Inside is a Hepa filter that removes harmful particles and debris.

We had hoped that without the insulation, we would easily be able to see the water leak. But removing the insulation did nothing to reveal the problem. Our mysterious water leak seemed to have no origin. We checked the wall with our camera and still saw no water pipe or leaking source.

It started to become apparent that our mysterious water leak was coming from the foundation wall of the home. Our inspection quickly lead us to the outside of the house. Nothing seemed out of the ordinary. We began spraying water down the outside of the foundation. Within minutes the foundation had sprung a leak, and we had found our culprit!

Foundation leak that caused both water damage and mold growth.

You couldn’t believe the shock and gratitude of each homeowner that we had found the source of the leak. We will now begin the steps for both mold remediation and well as water remediation. We found that a little dedication and detective work goes a long way when you’re helping someone in need…especially in the case of an unknown water leak!